Throughout my time at HiOperator, I have learned what it means to be apart of an amazing customer service team, built up of individuals who make important contributions. Each individual

The million dollar question for ecommerce and online retailers this month is how to make your business shine during the holidays.

Odds are, if you’re a human being reading this post, you’ve experienced bad customer service at some point. Maybe you’ve been lucky enough to have an internet service provider overcharge you. Or maybe you needed to port that number from one mobile provider to another?